Shipping and delivery information
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Duration of delivery is 3 to 5 business days. All delivery updates will be communicated to the customers in due time, that includes if there is a delay with delivery. There are no additional shipping costs for the buyer.
If payment in advance has been agreed, delivery will be made after receipt of the invoice amount.
Should the delivery of the goods fail through the fault of the buyer despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be refunded to the customer immediately.
If the ordered product is not available because the Seller is not supplied with this product by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if the customer does not want a comparable product to be delivered, the seller will immediately reimburse the customer for any consideration already paid.
Customers will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.
Please see the blocked zip codes per country. If the zip code you would like to delivered to is in here, it means we cannot ship to that area, and therefore you cannot place orders for this address.
We highly advise you to check this list with phrases which have been blocked. If your order address contains phrases from the list, your order will not be shipped.
If you have any questions regarding your shipment or delivery, please contact sales@myspacemyvibe.com.
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E***a –
Appears to be a quality product. It works but heating isn’t quite good. Will add review on effectiveness after using it for some time.
Y***y –
I’m so glad I bought this neck massager! Since working from home, I constantly get neck pain (and honestly pain all over). I was looking for something lightweight and wireless so that I am not restricted from moving around. This was perfect! At first, I was a little intimidated by the electric therapy aspect of it but it turns out to be nothing but relaxing. I have even been able to sleep better the past two nights since I’ve used it!
I think this would make a great gift as well, so this is definitely going on my list of possible gifts for family and friends!
M***i –
Oh how we really love this neck massager! The whole family! Husband and I work a ton in front of the computer and our neck always gets so stiff and sore. We just love putting this massager on our neck while watching TV in the night. It did feel a little weird first time though. Just be careful not to put it on high first if you don’t know how strong you can take because it may create involuntary muscle spasm while using it. It’s such a weird feeling! Lol! Father had shoulder surgery and he loves it too. I’m thinking about getting one for him as Christmas gift.
C***s –
I was a little skeptical about buying it and if it would work but after using it, it is probably one of the best products for my neck I ever bought.
G***r –
The neck massager works great for my mom. My mom always have neck problem and she got pains all the time with her neck, so I decided to buy the neck massager as a gift for her. She loves the massager and she said it really release her pain after only one time use. There are 3 treatments in 15 minutes, but they are very effective and there is heat option. Also, my mom said she can control the strength of the pulses, so it wouldn’t be too hard sometimes and it is very convenient too. Overall, the massager is worth of 5 stars
U***r –
I buy this neck massager for myself because I often sit at front of computer to play video games and that make my neck always feel Street. This electric pulse neck massager helps to relax my neck muscle and reduce my neck pain. Right now, I used it every night to relax before to bad, and it works pretty well. There are 3 different modes and 15 levels of strength to choose from. It’s very easy to use, and also come with heat function. It looks pretty, great quality,, and with affordable price. No complain.
V***n –
I used it immediately after I received it. I often cause headaches from the cervical spine. Its heating function is very comfortable. The micro current pulse mode has different gears. You can find a suitable one according to your needs. Recommend!
E***r –
I really like the look, it works good.
The remote could be a little bit better quality.
K***a –
For the price it’s not bad. It has good power. And seems to do the job. The beeper when you change speeds is loud and annoying. Other than that seems to be ok.
Z***d –
I recently bought this Neck massager, and I really love it. A very good product offering excellent value for money. It has 3 massage modes-all of them work beautifully. It combines three types of relief: acupuncture, knocks, and massage. My favorite one is the automatic mode, and the massage mode worked the best for me. The fact that you can increase and decrease the vibration according to your liking is really cool. If you like a little heat with the vibration, it has a button to add that as well. Just the right neck massager for you when you want to relax after a hard day’s work. It’s comfortable and good looking.
P***n –
Fast delivery, great device, works well. Make sure you dampen you neck before using it for best results. Thank you
A***i –
I’ve had headaches and a tense neck for a long time so I want to try this neck massager. Looks like a lot of people are recommending it. After several uses, I think I did have a big relief and I’m sleeping better at nights. I like that it’s portable so I can still walk around while using it and don’t have to sit still at the same place near the power outlet. There are 3 different massage modes and 15 levels. I think level 3 is already strong enough for me. The remote control is separated from the massager, I know some of these massagers don’t have a separate remote control, I’m not sure which one is better. I guess having a separate controller is more convenient because you can see what buttons you are pressing but there might be a risk of losing the controller because it’s small. The heat mode is also amazing. I’m really glad that I’ve bought this.
B***v –
Great product. Everything works like in the description. I am so glad I ordered this! Really helps with my neck stiff neck and neck pain. Highly recommended!
J***u –
Fast shipping and product is as advertised. Just like a tens unit but without the cords and sticky pads. Really helps my neck pain!
J***k –
I am suffering from neck pain badly. I feel much better every time after I use the massager for 15 minutes. It’s wireless and has a separate remote. It’s very moveable and portable. The two connectors are full of elasticity. They are able to move down and extend out a little bit, so it fits my neck perfectly. It’s really really comfortable and soft. It can warm up right around my neck area. The warming sensation is really nice. It delivers pretty decent pulsations. The battery life is really amazing. I recharge it about every 3 weeks. It is doing really great. It would be better if the remote has a screen and can show the current level and mode.
Y***a –
When I bought it I was expecting one that massage your neck not impulses of electricity. But it helps
F***I –
Seems to work great! The family likes it. Just hard to position with the muscles in your neck to your shoulder. Stays upward a bit and I wish it did not. The heat part is very nice. Relaxing!
A***a –
The product looks exactely like the description and the pictures! Very nice soft touch. Works perfectly fine.
P***e –
Good product, everything is fine. I like the feeling when turn massager on, relaxing. Arrived in 10days that is super fast! Recommended!
S****a –
Works but doesn’t hold a charge very long.