Shipping and delivery information
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Duration of delivery is 3 to 5 business days. All delivery updates will be communicated to the customers in due time, that includes if there is a delay with delivery. There are no additional shipping costs for the buyer.
If payment in advance has been agreed, delivery will be made after receipt of the invoice amount.
Should the delivery of the goods fail through the fault of the buyer despite three delivery attempts, the seller can withdraw from the contract. Any payments made will be refunded to the customer immediately.
If the ordered product is not available because the Seller is not supplied with this product by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if necessary, propose the delivery of a comparable product. If no comparable product is available or if the customer does not want a comparable product to be delivered, the seller will immediately reimburse the customer for any consideration already paid.
Customers will be informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.
Please see the blocked zip codes per country. If the zip code you would like to delivered to is in here, it means we cannot ship to that area, and therefore you cannot place orders for this address.
We highly advise you to check this list with phrases which have been blocked. If your order address contains phrases from the list, your order will not be shipped.
If you have any questions regarding your shipment or delivery, please contact sales@myspacemyvibe.com.
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P***o –
I have a problematic, scarred up ankle that I am embarrassed to show in public. I have often gone around with it wrapped in some kind of elastic bandages. When I saw this category of product, I started looking through the products for one that would fill my needs. I wanted something easy to get off and on, something with thick fabric, and looked like a sports brace. I like this ankle brace a lot. It is just a simple sleeve design, so there are no buckles or velcro. It is made of a thick knit fabric that breathes, and is as thick as a diving wetsuit but knitted. It has upper and lower rolled hems, and some gusset knit (stitches? I am not sure what this is called) for the heel, and bend of the foot. It is warm and soft, and has a nifty logo that makes it look like a sports brace. Now Instead of an ugly scarred ankle, I can wander around in shorts and people will think I am a sporty person!
L***a –
I had 2 tendons repaired surgically,one an Achilles’ tendon; with a lot of general foot & bone repair. An RN who has walked 30 years of cement hospital floors and did tremendous damage to my feet. Often times I have very severe pain and trouble walking. In two days time of wearing this brace my pain is completely gone. Not just better, but gone. The swelling that runs up my leg almost to my ankle is down almost to normal. Now I did spend one entire day resting my leg and combined with that I feel so much better. I will say I was desperate and calling the doctor again until I decided to give this brace a try. Glad I did. I will be utilizing this brace often. It really helped me tremendously. Today I’m pain free, but wearing it for added support. Thanks
T***d –
There is honestly magic in these socks. I have been battling SEVERE pain in my feet brought on by plantar fasciitis every day especially when getting out of bed. I have been wearing these for around three weeks now and they are as good as gold to me. I truly can’t believe the difference that they make. I hope this helps someone in my same situation. I wear a men’s size 9 wide. I was unsure when I first bought them if they were tight enough, well here’s the other end of my story…
So I thought they may be too loose and contacted the company with concern. I received an email right away from them offering anything to make good on my purchase, and perfect advice on fit. If you are going to be wearing these for long periods of time, you want them to feel a tad loose. On the other hand, if I wanted, they offered to send me the small to try out. I opted to give these at least a full week of heavy use before making a decision, and chose to stick with what I have. The best part is that they are covered with a 1 year warranty!!! I am thankful to the company for their customer concern, and making my feet feel much better again.